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Weird message from BT

Davidold80 — Sun, 08 Mar 2026 17:51:51 GMT

I am getting a strange message when logging in to BT (looking at latest bill)

There isn't a purple arrow with drop downs. The appearance of the above stops me from doing anything else but logging out.

David

Re: Weird message from BT

gg30340 — Sun, 08 Mar 2026 18:33:47 GMT

It is just a drop down from BT that allows you to switch BT accounts in order to check them should you have more than one BT account.

Re: Weird message from BT

Davidold80 — Sun, 08 Mar 2026 18:39:17 GMT

I cannot do anything else but log out???

Re: Weird message from BT

gg30340 — Sun, 08 Mar 2026 18:58:04 GMT

Did you click on the message "OK,got it"

Re: Weird message from BT

Davidold80 — Mon, 09 Mar 2026 08:51:26 GMT

No - I have heard of 'click bait'

Re: Weird message from BT

Kimberlin — Mon, 09 Mar 2026 08:58:42 GMT

@Davidold80

Post deleted

Re: Weird message from BT

Davidold80 — Mon, 09 Mar 2026 09:01:04 GMT

Perhaps I should be more clear.

It occurs when I visit (log-in) to view my latest bill.

Re: Weird message from BT

Kimberlin — Mon, 09 Mar 2026 09:03:21 GMT

@Davidold80 You were clear, I’m the idiot that read your post incorrectly hence why I deleted it 😏

Re: Weird message from BT

WSH — Mon, 09 Mar 2026 09:05:46 GMT

Yeah, I get that occasionally. It's just BT trying to be clever. There isn't a purple arrow because you only have the one account. Just click "Got it!" and move on.

Re: Weird message from BT

Davidold80 — Mon, 09 Mar 2026 09:20:23 GMT

You are right. I can now verify my bill

Thank you

David