This topic https://community.bt.com/t5/Bills-Packages/BT-account-in-credit-following-house-move-How-do-I-get-the-cash/m-p/2457997#M181571 <P>you can contact CS 03301234150 or you can try the message now to billing in this link and that may be easier</P><P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Tue, 24 Mar 2026 13:34:18 GMT imjolly 2026-03-24T13:34:18Z BT account in credit following house move. How do I get the cash back or credited to my new account? https://community.bt.com/t5/Bills-Packages/BT-account-in-credit-following-house-move-How-do-I-get-the-cash/m-p/2457995#M181570 <P>In August I moved home. Retained BT with a new user number. My old BT account is over £100 in credit. How can I get it credited to my account?</P> Tue, 24 Mar 2026 13:18:24 GMT https://community.bt.com/t5/Bills-Packages/BT-account-in-credit-following-house-move-How-do-I-get-the-cash/m-p/2457995#M181570 RodT 2026-03-24T13:18:24Z Re: BT account in credit following house move. How do I get the cash back or credited to my new acco https://community.bt.com/t5/Bills-Packages/BT-account-in-credit-following-house-move-How-do-I-get-the-cash/m-p/2457997#M181571 <P>you can contact CS 03301234150 or you can try the message now to billing in this link and that may be easier</P><P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Tue, 24 Mar 2026 13:34:18 GMT https://community.bt.com/t5/Bills-Packages/BT-account-in-credit-following-house-move-How-do-I-get-the-cash/m-p/2457997#M181571 imjolly 2026-03-24T13:34:18Z