https://community.bt.com/t5/Bills-Packages/BT-account/m-p/2459387#M181764 <P>Hi&nbsp;</P><P>I have recently signed up for broadband and my BT account logon is linked to an old BT Account I had years ago, can't see the new account -&nbsp; how do I go about removing old details and assigning new account number to My BT account logon?</P><P>Thanks</P> Mon, 13 Apr 2026 15:58:07 GMT RJBiss 2026-04-13T15:58:07Z https://community.bt.com/t5/Bills-Packages/BT-account/m-p/2459387#M181764 <P>Hi&nbsp;</P><P>I have recently signed up for broadband and my BT account logon is linked to an old BT Account I had years ago, can't see the new account -&nbsp; how do I go about removing old details and assigning new account number to My BT account logon?</P><P>Thanks</P> Mon, 13 Apr 2026 15:58:07 GMT https://community.bt.com/t5/Bills-Packages/BT-account/m-p/2459387#M181764 RJBiss 2026-04-13T15:58:07Z https://community.bt.com/t5/Bills-Packages/BT-account/m-p/2459390#M181765 <P>Call BT and get them to remove old account and add new account.&nbsp;<BR />0330 1234 150</P> Mon, 13 Apr 2026 16:03:13 GMT https://community.bt.com/t5/Bills-Packages/BT-account/m-p/2459390#M181765 licquorice 2026-04-13T16:03:13Z