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Bt rewards card

Rainmum92 — Fri, 17 Apr 2026 10:45:20 GMT

Good morning,

I claimed my £175 bt rewards card on the 17th march I got a text message on 4th of April saying that my cards on its way and I would receive instructions soon.

I contacted bt and pure card who just keep passing me back and forth to each other and I apparently have no account for a card?

Please help.

Re: Bt rewards card

Kimberlin — Fri, 17 Apr 2026 10:52:37 GMT

@Rainmum92 Your problem is one that has been going on for around a year now, in face, there’s a super thread on the subject. The only way you’ll get help with this, is if a forum Moderator sees your post and offers to help. You just have to wait and be patient.

Re: Bt rewards card

Rainmum92 — Fri, 17 Apr 2026 11:00:03 GMT

Thank you for your reply hopefully they will 🙂

Re: Bt rewards card

Peter_W — Fri, 17 Apr 2026 13:13:50 GMT

Welcome to the Community, @Rainmum92

So we can get this checked out further, I've just sent you over a private message.

Speak soon 😊

Peter