https://community.bt.com/t5/Bills-Packages/MyBt/m-p/2460770#M182159 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/237249">@William1957</a></SPAN>&nbsp;<BR /><BR />Thanks for coming to our community.<BR /><BR />I'm sorry you're having trouble with this, I'd recommend <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">reaching back out to the team</A> to see if there are any alternative options for you to be able to get your bill.<BR /><BR />Lesley</P> Wed, 29 Apr 2026 16:00:43 GMT Lesley_W 2026-04-29T16:00:43Z https://community.bt.com/t5/Bills-Packages/MyBt/m-p/2460703#M182138 <P>Hi, there. It is now over a week that I haven't been able to open my emails to check my bill. All I get is Sorry, we can't get your Account details at the moment.&nbsp;</P><P>On the Chat, they're saying there's a widespread Outage that's causing a deep, technical and complex glitch.&nbsp;</P><P>They are able to send me a monthly bill e.mail, but i I can't open it.?????</P> Tue, 28 Apr 2026 13:35:42 GMT https://community.bt.com/t5/Bills-Packages/MyBt/m-p/2460703#M182138 William1957 2026-04-28T13:35:42Z https://community.bt.com/t5/Bills-Packages/MyBt/m-p/2460770#M182159 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/237249">@William1957</a></SPAN>&nbsp;<BR /><BR />Thanks for coming to our community.<BR /><BR />I'm sorry you're having trouble with this, I'd recommend <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">reaching back out to the team</A> to see if there are any alternative options for you to be able to get your bill.<BR /><BR />Lesley</P> Wed, 29 Apr 2026 16:00:43 GMT https://community.bt.com/t5/Bills-Packages/MyBt/m-p/2460770#M182159 Lesley_W 2026-04-29T16:00:43Z