Request for WiFi Equipment Collection and Service Cancellation

Jyoti2 — Wed, 06 May 2026 09:04:40 GMT

Subject: Request for WiFi Equipment Collection

Re: Request for WiFi Equipment Collection and Service Cancellation

Kimberlin — Wed, 06 May 2026 09:30:56 GMT

@Jyoti2 You are not speaking to BT, this is a customer to customer help forum. No one here can help you. You need to call BT on 0800 800 150.

Your equipment, you need to retrieve from your 'friend' because it is you who has to return it, otherwise YOU will incur charges for non return.

Edit: Since the OP posted, any relevant information has been edited from their original post.