Have the Home Essentials prices gone up?

rangout — Fri, 08 May 2026 17:55:51 GMT

I'm on the Home Essentials package at £15 per month

I got an email back in Jan telling me it was going up to £18, then another mail in Feb saying the prices would remain frozen. I logged on to my account and next month's bill will be £18

I've look on here and other forums which say it should remain at the old price, but I called BT and they seem to think the price rise is correct although he said the rise is consistent across all packages, something the email contradicted

Does anyone know what the real rate is?

Re: Have the Home Essentials prices gone up?

imjolly — Fri, 08 May 2026 18:20:22 GMT

This is the up to date pries

social tariff

BT did publish thatte essential paces were increasing but quickly retracted and said there was no increases to essential packages

This topic

Have the Home Essentials prices gone up?

Re: Have the Home Essentials prices gone up?