https://community.bt.com/t5/Bills-Packages/Virtual-reward-card/m-p/2462618#M182521 <P>Hi, my broadband was connected on 02/05/26 I received an email on 15/05 saying my virtual reward card was on the way and details will be sent shortly, I still haven't received anything a week on?&nbsp;</P> Fri, 22 May 2026 11:41:48 GMT Andymc78 2026-05-22T11:41:48Z https://community.bt.com/t5/Bills-Packages/Virtual-reward-card/m-p/2462618#M182521 <P>Hi, my broadband was connected on 02/05/26 I received an email on 15/05 saying my virtual reward card was on the way and details will be sent shortly, I still haven't received anything a week on?&nbsp;</P> Fri, 22 May 2026 11:41:48 GMT https://community.bt.com/t5/Bills-Packages/Virtual-reward-card/m-p/2462618#M182521 Andymc78 2026-05-22T11:41:48Z https://community.bt.com/t5/Bills-Packages/Virtual-reward-card/m-p/2462619#M182522 <P>there are numerous posts on forum about this if you use search&nbsp; you need to wait at least until 30 days cooling of passed after activation and probably a few weeks after that before available</P> Fri, 22 May 2026 11:58:38 GMT https://community.bt.com/t5/Bills-Packages/Virtual-reward-card/m-p/2462619#M182522 imjolly 2026-05-22T11:58:38Z