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My BT error.

EJB — Thu, 11 Jun 2026 11:14:31 GMT

I open the My BT opening page and select 'My BT'.

I log in and it opens.

My account page says............

'Account No: inactive.'

This has persisted for a few weeks....My account is paid as and when BT take the money each month.

All the other links work OK!

Linzi_H — Fri, 12 Jun 2026 11:21:16 GMT

I've sent over a Private Message to take a few more details.

Linzi

EJB — Fri, 12 Jun 2026 13:43:21 GMT

Account 'Invalid'

[Mod edit: removed personal details]

Linzi_H — Fri, 12 Jun 2026 13:45:22 GMT

I've edited your post as it contained some personal information.

Please head to your Private Messages when you get the chance and respond to me there.

Linzi