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Expensive and why shouldn’t I move to another provider!

WesterhopeOAP — Mon, 29 Jun 2026 06:41:10 GMT

Hi All,

I’m after some advice for my package, I have broadband and landline which also links to my telecare alarm system. I’m paying in excess of £70 for the service which i feel is a lot for a pensioner on pension credit. I only have broadband to be able to video call family overseas and digital newspaper. The phone i rarely use due to poor hearing.
do BT not offer subsidies for pensioners anymore, social tariffs? I know that Virgin will offer the same service, higher broadband speeds and an analogue fixed line for half the price of BT.

Brand loyalty means nothing and why shouldn’t I move to another provider!

Re: Expensive and why shouldn’t I move to another provider!

garybs29 — Mon, 29 Jun 2026 07:07:04 GMT

BT Home Essentials Broadband | Universal Credit Broadband

Re: Expensive and why shouldn’t I move to another provider!

WesterhopeOAP — Mon, 29 Jun 2026 07:12:12 GMT

So this looks like the best solution for me, I should give them a call. Amazing that this is not an easy product to find.

Re: Expensive and why shouldn’t I move to another provider!

WesterhopeOAP — Tue, 30 Jun 2026 07:17:17 GMT

I did contact them and have now been transferred to Essentials package. Thanks for the advice. Over half the cost slashed