https://community.bt.com/t5/Bills-Packages/Reward/m-p/2466042#M182989 <P>you cannot claim reward until the colling off period has passed after your broadband has been installed and activated&nbsp; so you just need to wait</P> Sun, 12 Jul 2026 12:45:48 GMT imjolly 2026-07-12T12:45:48Z https://community.bt.com/t5/Bills-Packages/Reward/m-p/2466041#M182988 <P>So i joined bt my installation is in 2 weeks but I have recieved emails and texts about my reward but when i click the link it says I dont have a reward&nbsp;</P> Sun, 12 Jul 2026 12:37:35 GMT https://community.bt.com/t5/Bills-Packages/Reward/m-p/2466041#M182988 Kerrilewis 2026-07-12T12:37:35Z https://community.bt.com/t5/Bills-Packages/Reward/m-p/2466042#M182989 <P>you cannot claim reward until the colling off period has passed after your broadband has been installed and activated&nbsp; so you just need to wait</P> Sun, 12 Jul 2026 12:45:48 GMT https://community.bt.com/t5/Bills-Packages/Reward/m-p/2466042#M182989 imjolly 2026-07-12T12:45:48Z