https://community.bt.com/t5/Bills-Packages/I-want-to-return-my-BT-Kit/m-p/2466210#M183010 <P><BR />If you call BT 0330.1234.150 you can request that they send one out to you.</P><P>Make sure you keep a copy of your Proof of Posting and if possible take a photograph of it in case you somehow lose the paper copy.</P> Wed, 15 Jul 2026 06:02:29 GMT gg30340 2026-07-15T06:02:29Z https://community.bt.com/t5/Bills-Packages/I-want-to-return-my-BT-Kit/m-p/2466207#M183009 <P>I’ve recently left BT and need to return my old router. I’ve looked everywhere on the website to generate a returns label and am trapped in a loop! Apparently BT should’ve sent me a returns label and bag, but they haven’t. Please can someone assist? Thank you&nbsp;</P> Wed, 15 Jul 2026 01:30:39 GMT https://community.bt.com/t5/Bills-Packages/I-want-to-return-my-BT-Kit/m-p/2466207#M183009 FlyingFish55 2026-07-15T01:30:39Z https://community.bt.com/t5/Bills-Packages/I-want-to-return-my-BT-Kit/m-p/2466210#M183010 <P><BR />If you call BT 0330.1234.150 you can request that they send one out to you.</P><P>Make sure you keep a copy of your Proof of Posting and if possible take a photograph of it in case you somehow lose the paper copy.</P> Wed, 15 Jul 2026 06:02:29 GMT https://community.bt.com/t5/Bills-Packages/I-want-to-return-my-BT-Kit/m-p/2466210#M183010 gg30340 2026-07-15T06:02:29Z