https://community.bt.com/t5/Bills-Packages/Uanble-to-log-in-to-MyBT/m-p/2466435#M183036 <P>I've been unable to log into myBT for weeks on end depsite multiple calls to BT.&nbsp; They said it is known that some users are having an issue and this has been&nbsp; 'Priority 1' for them since March, but is still not resolved. Does anyone low anything about this? It is so frustrating. I need to change some Parental Controls.&nbsp;&nbsp;</P> Sat, 18 Jul 2026 09:28:41 GMT tanwenevans 2026-07-18T09:28:41Z https://community.bt.com/t5/Bills-Packages/Uanble-to-log-in-to-MyBT/m-p/2466435#M183036 <P>I've been unable to log into myBT for weeks on end depsite multiple calls to BT.&nbsp; They said it is known that some users are having an issue and this has been&nbsp; 'Priority 1' for them since March, but is still not resolved. Does anyone low anything about this? It is so frustrating. I need to change some Parental Controls.&nbsp;&nbsp;</P> Sat, 18 Jul 2026 09:28:41 GMT https://community.bt.com/t5/Bills-Packages/Uanble-to-log-in-to-MyBT/m-p/2466435#M183036 tanwenevans 2026-07-18T09:28:41Z https://community.bt.com/t5/Bills-Packages/Uanble-to-log-in-to-MyBT/m-p/2466437#M183037 <P>Have you tried reinstalling the MyBT app?</P><P>If using a web browser have you tried clearing the browser's history and cookies?</P> Sat, 18 Jul 2026 10:37:53 GMT https://community.bt.com/t5/Bills-Packages/Uanble-to-log-in-to-MyBT/m-p/2466437#M183037 gg30340 2026-07-18T10:37:53Z