https://community.bt.com/t5/Bills-Packages/Are-others-still-unable-to-access-their-accounts-10-weeks-on/m-p/2466562#M183091 <P>Is anyone else still unable to access their accounts on line. I've been talking to them for 10 weeks now and still not resolved. I can add my personal details but can't add my account because I never receive a pin number through phone number or email.</P> Tue, 21 Jul 2026 12:27:39 GMT saintfruitbat 2026-07-21T12:27:39Z https://community.bt.com/t5/Bills-Packages/Are-others-still-unable-to-access-their-accounts-10-weeks-on/m-p/2466562#M183091 <P>Is anyone else still unable to access their accounts on line. I've been talking to them for 10 weeks now and still not resolved. I can add my personal details but can't add my account because I never receive a pin number through phone number or email.</P> Tue, 21 Jul 2026 12:27:39 GMT https://community.bt.com/t5/Bills-Packages/Are-others-still-unable-to-access-their-accounts-10-weeks-on/m-p/2466562#M183091 saintfruitbat 2026-07-21T12:27:39Z https://community.bt.com/t5/Bills-Packages/Are-others-still-unable-to-access-their-accounts-10-weeks-on/m-p/2466572#M183092 <P>No access here either. I phoned BT last week and they said it would be fixed over the weekend, but it's still not working.</P> Tue, 21 Jul 2026 15:22:11 GMT https://community.bt.com/t5/Bills-Packages/Are-others-still-unable-to-access-their-accounts-10-weeks-on/m-p/2466572#M183092 kinetic747 2026-07-21T15:22:11Z