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can i change email ?

shakey1981 — Thu, 30 Jul 2026 10:35:23 GMT

can i change email my monthly e bill goes to in my profile a delete my bt email address only use to get my bill anyway and these spam emails are getting silly can i change this via my profile and delete my bt email address

i already changed my primary contact email

Re: can i change email ?

gg30340 — Thu, 30 Jul 2026 11:50:07 GMT

Your post was moved onto the Billing board because it is not an email problem. You want to change where bills are sent so it is a Billing issue.

If you want to delete your email account see the following which is found on the BT Help pages.

Close or delete an email account | Email Help | | BT Help

Re: can i change email ?

shakey1981 — Thu, 30 Jul 2026 11:58:10 GMT

ok sorry i will wait to see if i receve my bills at the address i changed to then delete my account then thank you