https://community.bt.com/t5/Bills-Packages/Get-rid-of-inactive-account/m-p/2467375#M183280 <P>Contact billing using message now and they will help you</P><P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Sun, 02 Aug 2026 14:26:06 GMT imjolly 2026-08-02T14:26:06Z https://community.bt.com/t5/Bills-Packages/Get-rid-of-inactive-account/m-p/2467374#M183279 <P>When I moved recently BT closed my old account and opened a new one as I was taking extra services.&nbsp;<BR />when I log in it goes to my inactive account and I can’t access the new one, so can’t see my bills etc.&nbsp;</P> Sun, 02 Aug 2026 13:49:34 GMT https://community.bt.com/t5/Bills-Packages/Get-rid-of-inactive-account/m-p/2467374#M183279 Nikki6 2026-08-02T13:49:34Z https://community.bt.com/t5/Bills-Packages/Get-rid-of-inactive-account/m-p/2467375#M183280 <P>Contact billing using message now and they will help you</P><P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Sun, 02 Aug 2026 14:26:06 GMT https://community.bt.com/t5/Bills-Packages/Get-rid-of-inactive-account/m-p/2467375#M183280 imjolly 2026-08-02T14:26:06Z