This topic

Letter from BT missing web link

nwdxb91 — Fri, 21 Aug 2026 15:40:26 GMT

Hi all . I received a letter about my account headed

david we want to keep you up to date.

it gives me my current tariff fibre2 and 3 more expensive tariffs to Change to.

it also says

to view your choices visit Bt.com/abt-offers-bb

but the page does not exist.

it seems to be a poorly designed letter

and mybt will not give me any new options (even the renew button says page not found )

and there is no other contact details on the letter.

shakey1981 — Fri, 21 Aug 2026 15:59:29 GMT

id theres not anthing under offers

post itt here leaving out persomal details obliviously such as adress any account details ,aybe the mods n help

gg30340 — Fri, 21 Aug 2026 17:55:42 GMT

Just bin it if you think it is a scam which going by the webpage suggests that it is.

If you want to change your present BT Broadband package call BT 0330.1234.150 and ask what would be available to you.