https://community.bt.com/t5/Bills-Packages/New-broadband-deal/m-p/2469852#M183619 <P>Have set up a new broadband deal, logged into my account, says we have an order in progress click link,&nbsp; we then get a red banner saying some internal error has occured not able to view any orders on account as they are no active order.&nbsp; &nbsp;Havnt got no order number or anything just contract summary with no name or reference. Been with bt for a very long time. Foned nearly everyday. They keep clearing it and starting again. But nothing is working . Help what can i do</P> Fri, 04 Sep 2026 12:09:13 GMT Wendy34 2026-09-04T12:09:13Z https://community.bt.com/t5/Bills-Packages/New-broadband-deal/m-p/2469852#M183619 <P>Have set up a new broadband deal, logged into my account, says we have an order in progress click link,&nbsp; we then get a red banner saying some internal error has occured not able to view any orders on account as they are no active order.&nbsp; &nbsp;Havnt got no order number or anything just contract summary with no name or reference. Been with bt for a very long time. Foned nearly everyday. They keep clearing it and starting again. But nothing is working . Help what can i do</P> Fri, 04 Sep 2026 12:09:13 GMT https://community.bt.com/t5/Bills-Packages/New-broadband-deal/m-p/2469852#M183619 Wendy34 2026-09-04T12:09:13Z