https://community.bt.com/t5/Bills-Packages/Billing/m-p/2471422#M183828 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/351420">@liz17</a>&nbsp;</P><P>instead of phoning CS you can try message now with billing</P><P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Fri, 25 Sep 2026 10:51:35 GMT imjolly 2026-09-25T10:51:35Z https://community.bt.com/t5/Bills-Packages/Billing/m-p/2471415#M183825 <P>Been charged for August phone bill again saying haven't paid August bill, paid it 28/08/26, bank tracked the payment and it was paid to BT on 1/9/26</P> Fri, 25 Sep 2026 10:04:51 GMT https://community.bt.com/t5/Bills-Packages/Billing/m-p/2471415#M183825 liz17 2026-09-25T10:04:51Z https://community.bt.com/t5/Bills-Packages/Billing/m-p/2471416#M183826 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/351420">@liz17</a>&nbsp; You have to talk to BT billing about the issue. This is a customer to customer forum. No one here including Moderators have access to anyone's account.</P> Fri, 25 Sep 2026 10:06:38 GMT https://community.bt.com/t5/Bills-Packages/Billing/m-p/2471416#M183826 Kimberlin 2026-09-25T10:06:38Z https://community.bt.com/t5/Bills-Packages/Billing/m-p/2471422#M183828 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/351420">@liz17</a>&nbsp;</P><P>instead of phoning CS you can try message now with billing</P><P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Fri, 25 Sep 2026 10:51:35 GMT https://community.bt.com/t5/Bills-Packages/Billing/m-p/2471422#M183828 imjolly 2026-09-25T10:51:35Z