https://community.bt.com/t5/Bills-Packages/Wrong-Account-Number-on-MyBT-account/m-p/2471785#M183875 <P>I recently rejoined BT and on the "my bt" app and website it lists only my old account details.</P><P>Is there a quick method of getting the new account added to my account or do I need to wait until my first bill arrives?</P><P>&nbsp;</P><P>Regards,</P><P>Michael</P> Wed, 30 Sep 2026 12:01:38 GMT MichaelOzz 2026-09-30T12:01:38Z https://community.bt.com/t5/Bills-Packages/Wrong-Account-Number-on-MyBT-account/m-p/2471785#M183875 <P>I recently rejoined BT and on the "my bt" app and website it lists only my old account details.</P><P>Is there a quick method of getting the new account added to my account or do I need to wait until my first bill arrives?</P><P>&nbsp;</P><P>Regards,</P><P>Michael</P> Wed, 30 Sep 2026 12:01:38 GMT https://community.bt.com/t5/Bills-Packages/Wrong-Account-Number-on-MyBT-account/m-p/2471785#M183875 MichaelOzz 2026-09-30T12:01:38Z https://community.bt.com/t5/Bills-Packages/Wrong-Account-Number-on-MyBT-account/m-p/2471786#M183876 <P>try contacting the billing team using message now and they should be able to remove old account</P><P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Wed, 30 Sep 2026 12:03:27 GMT https://community.bt.com/t5/Bills-Packages/Wrong-Account-Number-on-MyBT-account/m-p/2471786#M183876 imjolly 2026-09-30T12:03:27Z