https://community.bt.com/t5/Bills-Packages/Inactive-accounts/m-p/2474150#M184205 <P>I have an inactive account attached to my email address, is there any way of removing this?</P> Fri, 30 Oct 2026 16:51:07 GMT Daveo1880 2026-10-30T16:51:07Z https://community.bt.com/t5/Bills-Packages/Inactive-accounts/m-p/2474150#M184205 <P>I have an inactive account attached to my email address, is there any way of removing this?</P> Fri, 30 Oct 2026 16:51:07 GMT https://community.bt.com/t5/Bills-Packages/Inactive-accounts/m-p/2474150#M184205 Daveo1880 2026-10-30T16:51:07Z https://community.bt.com/t5/Bills-Packages/Inactive-accounts/m-p/2474158#M184206 <P>What do you mean an inactive account? What is the account for?</P><P>&nbsp;</P> Fri, 30 Oct 2026 17:22:33 GMT https://community.bt.com/t5/Bills-Packages/Inactive-accounts/m-p/2474158#M184206 gg30340 2026-10-30T17:22:33Z https://community.bt.com/t5/Bills-Packages/Inactive-accounts/m-p/2474159#M184207 <P>Its a previous account for a phone line that is no longer active</P> Fri, 30 Oct 2026 17:30:24 GMT https://community.bt.com/t5/Bills-Packages/Inactive-accounts/m-p/2474159#M184207 Daveo1880 2026-10-30T17:30:24Z https://community.bt.com/t5/Bills-Packages/Inactive-accounts/m-p/2474162#M184208 <P>That is a Billing issue. Call BT Billing 0330.1234.150 and they will be able to remove it.</P> Fri, 30 Oct 2026 17:50:35 GMT https://community.bt.com/t5/Bills-Packages/Inactive-accounts/m-p/2474162#M184208 gg30340 2026-10-30T17:50:35Z