This topic

BT email Alias

JonM1 — Fri, 10 Jun 2022 17:25:53 GMT

My email address used to be AT btopenworld.com but now since a password update it has reverted to AT btinternet.com

How can I change it back?

Jon

Re: BT email Alias

licquorice — Fri, 10 Jun 2022 17:44:43 GMT

The 2 are totally interchangeable, you can use either. Personally, I would stick with using AT btinternet.com

Re: BT email Alias

JonM1 — Fri, 10 Jun 2022 17:52:49 GMT

Yes I understand but when I send or reply to email, people are expecting the openworld address. It has been like that for over 20 years now - I would prefer this

Re: BT email Alias

gg30340 — Fri, 10 Jun 2022 18:27:09 GMT

@JonM1 wrote:

Yes I understand but when I send or reply to email, people are expecting the openworld address. It has been like that for over 20 years now - I would prefer this

As has already been posted the Openworld email address and the BT Internet email addresses are interchangeable.

Openworld no longer exists and no new email addresses can be made with that suffix just in the same way as you can not use your Talk21 email account without the BT Internet suffix. BT are consolidating all legacy email accounts so that they can be used on the BTMail system without having to maintain all the "old" systems.

You should send an email to all your contacts and advise them that from now on all your emails will be sent from your BT Internet email address. At present, if however they still use the Openworld suffix it will still be delivered to your email account.

Re: BT email Alias

JonM1 — Fri, 10 Jun 2022 18:13:03 GMT

Ok thanks. Guess I will have to manage this !