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Access BTconnect email via browser

Sargan — Fri, 09 Sep 2022 10:24:02 GMT

I have BT connect email

Today received an email from BT advising my mailbox is full and I need to clear it.

My client mailbox is kept low (Thunderbird) so assume this means the BT server side, I recall a couple of years ago I had to login via a web mail i/f and empty sent & trash.

Is there a URL I can use.

I cannot access via 'My Bt' as that links to a different account

Re: Access BTconnect email via browser

licquorice — Fri, 09 Sep 2022 10:27:52 GMT

This is the BT retail forum, BTconnect email is a business product, you will need to post on the business forum. https://business.forums.bt.com/

Re: Access BTconnect email via browser

Sargan — Fri, 09 Sep 2022 12:17:49 GMT

I am a retail customer .... I don't have BT business account anymore - that ceased about 6 years ago. I dod still use the BT email addresses as do my family.

We have had the 'btconnect.com' email addresses for over 20 years.

Re: Access BTconnect email via browser

Keith_Beddoe — Fri, 09 Sep 2022 12:57:29 GMT

@Sargan

You will still need to ask on the BT Business forum, as nobody on this forum will be able to help. I seem to remember reading on that forum, that BT Connect addresses have to be associated with a BT Business account.

See https://business.forums.bt.com/t5/Email-and-hosting/BT-Connect-email-address/m-p/85589

I assume you must still have web hosting?

Re: Access BTconnect email via browser

Sargan — Fri, 09 Sep 2022 17:58:41 GMT

No web hosting

I had BT business ISDN when accounts set upon then BB ..... and that lasted until about 7 years ago when I moved to personal BT account.

email addresses remain active