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BT Email - Monday 20 March 2023 - What has happened?

craigpb05 — Mon, 20 Mar 2023 15:09:58 GMT

I logged on today to BT email, then a message came up and the look and feel has totally changed to something from the 90's. What's going on?

Re: BT Email - Monday 20 March 2023 - What has happened?

gg30340 — Mon, 20 Mar 2023 15:38:27 GMT

What was the message?

Nothing has been changed. Try clearing the history and cookies from your web browser.

Re: BT Email - Monday 20 March 2023 - What has happened?

craigpb05 — Mon, 20 Mar 2023 15:44:53 GMT

Hi there

I have done that, cleared history etc. and the display/format is really not user friendly, like I said, it's like a step back in the 90's! Within the settings, there is nothing allowing me to change. On the top tab it just says AccessMail, doesn't look right at all.

Re: BT Email - Monday 20 March 2023 - What has happened?

licquorice — Mon, 20 Mar 2023 15:47:57 GMT

Have you tried a different browser?

Re: BT Email - Monday 20 March 2023 - What has happened?

craigpb05 — Mon, 20 Mar 2023 15:50:31 GMT

I found the answer! For some reason it changed my view to simple UI, I saw a button at the bottom of the email home page, saying to change it to rich UI. Never seen that before!