This topic

Added email address for family member

marco63 — Fri, 14 Apr 2023 19:21:25 GMT

I’ve just created another email address for my account for my wife and didn’t realise it’s actually a second address for me. I’ve since seen the option for creating an email address for someone else, which is what I should have done in the first place. Is it possible to move this address from me to her?

Re: Added email address for family member

licquorice — Fri, 14 Apr 2023 19:29:24 GMT

It's just an email address, it doesn't really matter who 'owns' it. Just gift it to your wife if you are really bothered about it. The only thing that the 'owner' can do is delete it.

Re: Added email address for family member

marco63 — Tue, 27 Jun 2023 17:08:44 GMT

Can you tell me why there is a choice then - an option to make an address for someone else, presumably with their password unknown to me?

Sorry if I’m being dim

Thanks

Re: Added email address for family member

licquorice — Tue, 27 Jun 2023 17:41:57 GMT

Anybody that knows the existing password of an email address can change it, so if you originally set your wife's password and she subsequently changed it, you won't know what it is. If the password is forgotten, the 'owner' can follow a process to reset it. The 'owner' can also delete the address if they wish.

To 'own' the address, your wife needs to have her own BTID. You can simply 'gift' the address to her if you wish.

Re: Added email address for family member

gg30340 — Tue, 27 Jun 2023 18:50:04 GMT

See link about gifting an email address.

https://www.bt.com/help/email/manage-email-account/account-set-up/how-do-i-create-and-activate-a-new-bt-email-address-

Re: Added email address for family member

marco63 — Tue, 27 Jun 2023 20:28:03 GMT

Thanks bud - perfect!