This topic

BT withdrawing support for email clients

Dieroff — Fri, 21 Apr 2023 09:04:53 GMT

When is BT actioning the above?

Does this mean that I will no longer be able to use my email account with OE Classic in conjunction with BT Webmail?

If so, I have not given any forewarning by BT and have just extended my account with OE Classic for a further (3) years.

This will result in me no longer using my BT email address I have had with BT for over (20) years and will therefore have use either a Microsoft account or Gmail.

I am very, very unhappy seeing that I have been with BT, and before that GPO, for (50) years.

Re: BT withdrawing support for email clients

imjolly — Fri, 21 Apr 2023 09:27:38 GMT

can you post a link to where you have seen this?

BT no longer offer email facilities to new residential customer s from july 2022

Re: BT withdrawing support for email clients

Dieroff — Fri, 21 Apr 2023 09:41:40 GMT

I had been directed to this post overnight and had presumed that it would also apply to my private residential account - where implementation by BT was set for (5) days' time.
SamG
Administrator SamG
Administrator

a week ago

Hi Localhost,

Thanks for your post.

BT are discontinuing support for email clients using basic authentication as this is being disabled by Microsoft meaning these clients will not continue to work.

The btconnect email service is becoming Outlook Web Access (OWA) – meaning that it will be accessible via:

A web browser (office.com)
The My Account page on business.bt.com
Mobile Outlook App on Phones and Tablets

There is some more information on the changes here, including how to disable your outdated email client: The security of btconnect.com email is being improved | BT Business

There is also further information on the changes on the Microsoft website: Deprecation of Basic authentication in Exchange Online | Microsoft Learn

Thanks,

^SamG

Re: BT withdrawing support for email clients

imjolly — Fri, 21 Apr 2023 09:47:10 GMT

that only applies to BT business accounts if querying then post here

https://business.forums.bt.com/

Re: BT withdrawing support for email clients

Dieroff — Fri, 21 Apr 2023 09:56:15 GMT

Thank you very much for your speedy response and your assuring reply.

Re: BT withdrawing support for email clients

gg30340 — Fri, 21 Apr 2023 13:54:14 GMT

See link

Microsoft’s Changes to applications using Basic Au... - BT Business Community