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Error Code 553

Rachel5 — Fri, 21 Apr 2023 15:32:41 GMT

Please help - I can't send any emails at all as of today. Why is this happening, seems a problem for others too...

DanielS — Sat, 22 Apr 2023 12:59:01 GMT

Are you logging in through https://www.bt.com/mail to view your emails? If not, how are you accessing them?

If you're using our website, are you typing your email from scratch or are you copying and pasting data into the email?

Thanks
DanielS

Rachel5 — Sat, 22 Apr 2023 13:17:21 GMT

Thanks DanielS, I have now sorted the problem, was a vpn issue...

RobbieMac — Sat, 22 Apr 2023 17:09:58 GMT

Many thanks for posting back to let us know the solution to the problem you were experiencing. I am glad all is sorted out now 🙂

All the best,

Robbie