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Re: All emails suddenly disappeared from inbox!!

Malcolm7 — Tue, 25 Apr 2023 11:28:30 GMT

Similar problem for me. On Firefox and Google Crome browsers the Inbox is empty, but the other folders are still ok. Also if login via adroid app Inbox still has all the emails intact. Looks like this needs to be escalated to a moderator?

Re: All emails suddenly disappeared from inbox!!

NeilO — Tue, 25 Apr 2023 13:43:50 GMT

Hi, @Malcolm7 welcome to the community and thanks for posting, if the emails aren't on webmail it means they're no longer on the BT servers. As they are on your Android email app has that been set up to download the email and leave a copy on the server?

Thanks

Neil

Re: All emails suddenly disappeared from inbox!!

Malcolm7 — Tue, 25 Apr 2023 14:11:13 GMT

Very odd what is going on. Now all emails on both android app and browsers, but your email only on android. Subsequent emails on both. Seems to be working just. I am happy to work as i

Re: All emails suddenly disappeared from inbox!!

Malcolm7 — Sun, 30 Apr 2023 06:29:41 GMT

All seems to have sorted itself out. All working fine now.