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My Emails from all my websites are being blocked

mickn — Sun, 14 May 2023 13:13:47 GMT

My Emails from all my websites are being blocked it looks like BT have blacklisted them.

How do I get them unblocked please?

Re: My Emails from all my websites are being blocked

gg30340 — Sun, 14 May 2023 13:18:14 GMT

Ensure you are complying with the following link and if you are contact the BT Postmaster to have them white list you.

https://www.bt.com/help/email/fix-a-problem/sending-or-receiving-email/bt-email---best-practices-for-postmasters-and-senders-of-email

Re: My Emails from all my websites are being blocked

mickn — Sun, 14 May 2023 13:31:23 GMT

I notice from that link your blacklist check page doesn't load .

I'm not a business but have several hobbyist websites which will send notification emails via my websites hosting panel. According to the Email settings in cPanel the SPF / DKIM / PTR etc are all valid.

My host says "Email you are sending is triggering the spam filter at your email provider's (btinternet.com) end. From what I can see the emails are working properly from our end."

So where do I go from here?

Re: My Emails from all my websites are being blocked

gg30340 — Sun, 14 May 2023 13:36:53 GMT

As I already stated, contact the BT Postmaster.