This topic

Returning a gifted email back to a premium email

Razor1959 — Thu, 18 May 2023 16:29:27 GMT

When I initially set up my emails I gifted an email to myself so as well as my premium account I gifted mysel an account. However I wish to bring this account back in to my premium accounts so that I can have two stage authentication when logging in to it as with my other premium accounts. Is there any way I can bring the gifted account back to the main premium account so I can have this added security when logging in to the email account.

Re: Returning a gifted email back to a premium email

NeilO — Thu, 18 May 2023 18:00:22 GMT

Hi, @Razor1959 welcome to the community and thanks for posting, can you try following the import an email address steps as outlined on this help page?

Post back and let me know if that worked.

Thanks

Neil

Re: Returning a gifted email back to a premium email

Razor1959 — Thu, 18 May 2023 18:17:42 GMT

Yes tried that but it says the email is already associated with the account.

Re: Returning a gifted email back to a premium email

NeilO — Thu, 18 May 2023 18:24:16 GMT

Hi, @Razor1959 thanks for giving that a go. I'll send you a private message so you can get in touch with the moderation team and we'll be happy to help you get that sorted.

Neil

Re: Returning a gifted email back to a premium email

Razor1959 — Thu, 18 May 2023 18:26:52 GMT

So it is possible to bring it back from a gifted account to my main premium account? If so that would be great @NeilO

Re: Returning a gifted email back to a premium email

PaddyB — Mon, 22 May 2023 13:24:33 GMT

Hi @Razor1959,

Thank you for taking my call today. If you need any further help or have any questions, please feel free to drop me a message.

Thanks,

Paddy