This topic

Deleted email accounts

Anonymous — Fri, 19 May 2023 11:00:08 GMT

Hi, I understand that when an @btinternet.com email account is deleted, after 60 days, BT themselves make the contents non recoverable but merely wondered what is their actual process of doing this. How do they delete the data in such a way to make it non-recoverable? Sounds daft but serious and polite answers only please. Thanks.

Re: Deleted email accounts

gg30340 — Fri, 19 May 2023 11:04:20 GMT

They delete it from the BT servers no doubt using a shredding program which over writes the data numerous times thereby making it un recoverable.

This ensures compliance with data protection rules.

Re: Deleted email accounts

Anonymous — Fri, 19 May 2023 11:54:42 GMT

Ok thanks I had read things like that where companies in general may overwrite with 0s, then 1s then just random data etc. but then conflicting things where others somehow keep it available even though it's "deleted". Not sure what their timeline would be from customer deletion to full server deletion if that makes sense but I'd estimate maybe a couple of months after the 60 days have passed.

Re: Deleted email accounts

Anonymous — Fri, 19 May 2023 14:21:09 GMT

Any ideas regarding my previous reply would also be appreciated please. No rush..again polite answers only. Been made to feel foolish over other things before.

Re: Deleted email accounts

gg30340 — Fri, 19 May 2023 15:07:29 GMT

@Anonymous wrote:

Any ideas regarding my previous reply would also be appreciated please. No rush..again polite answers only. Been made to feel foolish over other things before.

Having checked over your previous posts and given that I replied to them without knowingly making or intending to make you feel foolish, I will now play safe and refrain from answering any more of your questions in case it makes you feel foolish.

Re: Deleted email accounts

Anonymous — Fri, 19 May 2023 16:17:19 GMT

Sorry forgive my sensitivity. Just been one of them days. I'm happy and grateful for whatever advise you may give. Thanks