This topic

Email app

TerryMallett — Wed, 24 May 2023 09:35:49 GMT

Hello. Some of the emails I receive in the app are expanded so much they are unreadable. Is there a way to fix this please.

licquorice — Wed, 24 May 2023 10:20:03 GMT

Yes, simply uninstall the completely dire BT mail app and install a proper one such as Blue mail.

gg30340 — Wed, 24 May 2023 10:33:29 GMT

Good advice given above.

There are many posts about the BTMail app.

For instance this is just one of them.

DanielS — Wed, 24 May 2023 15:12:07 GMT

I am sorry that you are experiencing problems when you're using our app.

Can you tell me what device you are trying to access it on, please?

Thanks
DanielS

TerryMallett — Thu, 25 May 2023 06:41:29 GMT

I'm using an iPhone

RobbieMac — Thu, 25 May 2023 13:54:39 GMT

Thanks for posting back. Sorry you're having this problem.

Can you go here https://www.bt.com/email and check the display of the emails you're seeing as expanded on there please?

Thank you

Robbie