This topic

bt email used as alias in gmail suddenly stopped sending mail

seasider1 — Thu, 25 May 2023 18:51:23 GMT

i have been using my bt email as an alias in gmail for years set as the default address for sending mail. it stopped sending mail 2 days ago, still receives fine. I have done everything i can find online incl checking settings, changing ports, removing the alias address and re-installing, deleting messages from the BT server (not that there were many).

In gmail it looks like the message has sent , it doesn't and I get a delayed error message stating

421 Too many messages (2.3.5.3) from 209.85.167.41

it doesn't work whether I am sending to one recipient or up to 3 recipients. Any ideas?

Re: bt email used as alias in gmail suddenly stopped sending mail

gg30340 — Thu, 25 May 2023 19:24:51 GMT

Are you a BT Broadband customer or paying for your email through a BT Premium email account?

Re: bt email used as alias in gmail suddenly stopped sending mail

seasider1 — Thu, 25 May 2023 19:31:39 GMT

broadband customer

Re: bt email used as alias in gmail suddenly stopped sending mail

gg30340 — Thu, 25 May 2023 19:35:29 GMT

If you log onto the BTMail account directly bypassing gmail are you able to send and receive emails in the BTMail account?

Re: bt email used as alias in gmail suddenly stopped sending mail

seasider1 — Thu, 25 May 2023 19:39:35 GMT

yep

Re: bt email used as alias in gmail suddenly stopped sending mail

gg30340 — Thu, 25 May 2023 19:54:27 GMT

If it is working as it should when you use it without gmail it would appear that it could be a gmail problem rather than a BT problem.

You should try asking on the gmail forum to if they can help.

Gmail Community (google.com)

Re: bt email used as alias in gmail suddenly stopped sending mail

seasider1 — Thu, 25 May 2023 19:58:26 GMT

thanks I have but no response yet.