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Emails not coming through

lukalily — Tue, 30 May 2023 12:00:22 GMT

A friend who has a Gmail account has been sending me emails but I am not getting them, can anyone help resolve this please?

jac_95 — Tue, 30 May 2023 12:11:35 GMT

Check your blocked list in the BT webmail to see if that email address or the Gmail domain is not on the blocked list.

You can also try adding the email address or domain to the allow list

lukalily — Tue, 30 May 2023 12:49:41 GMT

Thank you, that was the problem, so it is sorted now.

PaddyB — Tue, 30 May 2023 13:47:35 GMT

Thank you for posting back to update the thread.

Thanks,

Paddy