Re: Help to update "Reply-to" address

wrdonaldson — Sun, 04 Jun 2023 17:29:59 GMT

Hi,

I'm also having this issue. No idea how long people have been replying to my emails and getting sent to a different email (that I don't actually have access to!).

I've just spent 45minutes on webchat with an agent who has claimed there has never been anything about reply-to...

Guidance on fixing this as quickly as possible would be hugely appreciated!

Thanks

Re: Help to update "Reply-to" address

NeilO — Mon, 05 Jun 2023 08:25:18 GMT

Hi, @wrdonaldson Thanks for posting and welcome to the community, the reply to feature was removed quite some time ago so we'll have to raise a case with our email specialists to get that looked into. I'll send you a private message in a moment so you can send over your details to the moderation team.

Thanks

Neil

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Re: Help to update "Reply-to" address

Re: Help to update "Reply-to" address