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    <title>This topic</title>
    <link>https://community.bt.com/t5/General-email-queries/TALK21-Email/m-p/2298629#M105576</link>
    <description>&lt;P&gt;I've had a TALK21 email account for many years but as I'm now in Canada for some time I purchased a Sim Card from a Canadian service provider.&lt;/P&gt;&lt;P&gt;All works fine except my Talk21 email. When I refresh the Inbox whilst on 4G it comes up with "Error - The Mail server (mail.btinternet.com) is not responding. Verify that you have entered the correct account info in Mail settings"&lt;/P&gt;&lt;P&gt;I have not touched the settings and wondered if there is something specific that needs to be changed in the settings because I am using a SIM Card from a Canadian service provider.&lt;/P&gt;&lt;P&gt;The Inbox refresh works ok when I am on wi-fi so it seems to be when I am just on 4G and therefore maybe not a settings issue - Could the Talk21 Email service be blocking me because it detects I am using a Sim Card from a foreign country.&lt;/P&gt;&lt;P&gt;Emails being sent when on 4G seem to reach their destination ok although they do not show up in my "Sent Box"&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 16 Jun 2023 16:32:00 GMT</pubDate>
    <dc:creator>nightfire</dc:creator>
    <dc:date>2023-06-16T16:32:00Z</dc:date>
    <item>
      <title>TALK21 Email</title>
      <link>https://community.bt.com/t5/General-email-queries/TALK21-Email/m-p/2298629#M105576</link>
      <description>&lt;P&gt;I've had a TALK21 email account for many years but as I'm now in Canada for some time I purchased a Sim Card from a Canadian service provider.&lt;/P&gt;&lt;P&gt;All works fine except my Talk21 email. When I refresh the Inbox whilst on 4G it comes up with "Error - The Mail server (mail.btinternet.com) is not responding. Verify that you have entered the correct account info in Mail settings"&lt;/P&gt;&lt;P&gt;I have not touched the settings and wondered if there is something specific that needs to be changed in the settings because I am using a SIM Card from a Canadian service provider.&lt;/P&gt;&lt;P&gt;The Inbox refresh works ok when I am on wi-fi so it seems to be when I am just on 4G and therefore maybe not a settings issue - Could the Talk21 Email service be blocking me because it detects I am using a Sim Card from a foreign country.&lt;/P&gt;&lt;P&gt;Emails being sent when on 4G seem to reach their destination ok although they do not show up in my "Sent Box"&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 16 Jun 2023 16:32:00 GMT</pubDate>
      <guid>https://community.bt.com/t5/General-email-queries/TALK21-Email/m-p/2298629#M105576</guid>
      <dc:creator>nightfire</dc:creator>
      <dc:date>2023-06-16T16:32:00Z</dc:date>
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