https://community.bt.com/t5/General-email-queries/Email-keeps-failing-to-sync/m-p/2299207#M105612 <P>For ages my laptop outlook keeps dropping me email, it receives but fails to send.</P><P>I have deleted and reinstalled numerous times, but it still drops.</P><P>I am paying £7.50 a month for a poor service!!!</P><P>thoughts please as I am at a loss.</P><P>Thank you</P> Tue, 20 Jun 2023 11:18:53 GMT SWLoopy 2023-06-20T11:18:53Z https://community.bt.com/t5/General-email-queries/Email-keeps-failing-to-sync/m-p/2299207#M105612 <P>For ages my laptop outlook keeps dropping me email, it receives but fails to send.</P><P>I have deleted and reinstalled numerous times, but it still drops.</P><P>I am paying £7.50 a month for a poor service!!!</P><P>thoughts please as I am at a loss.</P><P>Thank you</P> Tue, 20 Jun 2023 11:18:53 GMT https://community.bt.com/t5/General-email-queries/Email-keeps-failing-to-sync/m-p/2299207#M105612 SWLoopy 2023-06-20T11:18:53Z https://community.bt.com/t5/General-email-queries/Email-keeps-failing-to-sync/m-p/2299224#M105617 <P>Can you send and receive when using a web browser using the direct link&nbsp;<A title="BTMail" href="https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femaillogin" target="_blank" rel="noopener">BTMail</A>&nbsp;</P> <P>Can you log onto your MyBT and go to "Your Products"&nbsp; then "Email, Manage" and check to see in the page that opens what it states your account type is.</P> Tue, 20 Jun 2023 13:37:24 GMT https://community.bt.com/t5/General-email-queries/Email-keeps-failing-to-sync/m-p/2299224#M105617 gg30340 2023-06-20T13:37:24Z