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Email log in change

Tracy06 — Thu, 05 Oct 2023 10:47:17 GMT

Anyone know when the change to the way we have to log in separately to each linked email account was actually implemented? Thanks

Re: Email log in change

gg30340 — Thu, 05 Oct 2023 10:52:09 GMT

The "old" way should never have been implemented. It is an insecure method to have your BTID and email account linked together with the same password and username.

Despite this being pointed out to BT years ago it would appear the folly of this has finally gotten through to them.

Re: Email log in change

Tracy06 — Thu, 05 Oct 2023 10:59:26 GMT

Ahh fair enough. Do you know when it actually happened though? I now have issues receiving CCTV notifications to a linked email account and wonder if the date of these emails stopping matches the date of the change.

Re: Email log in change

gg30340 — Thu, 05 Oct 2023 11:04:10 GMT

I do not know when it was implement as I rarely use webmail but I think it was fairly recent as in the last month or so.