This topic

can't receive TP-Link register email

Jarvis415 — Mon, 23 Oct 2023 07:09:08 GMT

Hi BT，

This is Jarvis, a senior Engineer from TP-Link Technical Support Team.

Many users have reported that they cannot receive emails from TP-Link using BT's mailbox. According to our server's records, it is your mail server that has intercepted our emails. Please confirm this problem quickly.

Re: can't receive TP-Link register email

Keith_Beddoe — Mon, 23 Oct 2023 05:04:28 GMT

@Jarvis415

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

Try emailing postmaster@btinternet.com

Re: can't receive TP-Link register email

Jarvis415 — Mon, 23 Oct 2023 05:31:28 GMT

Thanks Keith. Have done that.

Re: can't receive TP-Link register email

Keith_Beddoe — Mon, 23 Oct 2023 05:45:13 GMT

@Jarvis415

I do not know too much about email, but this thread may help.

https://community.bt.com/t5/Email/How-do-I-setup-a-DKIM-record-with-BT/m-p/2300279

Other companies have posted on this forum, with similar problems, so it may be worth doing a forum search. You may also get replies here from some of our email experts.