Cant send one particular urgent email - comes up with error message

ML_22 — Tue, 31 Oct 2023 13:59:49 GMT

Hi,

I keep getting this error message below when trying to send an email to an address I previously successfully sent to last month.

This occurs whether via laptop, desktop, tablet and phone.

The original email was sent with an attachment and an automated email was sent back from the sender to confirm receipt.

When trying to forward on to ask for an update to the same address I now get this message. I have also tried to email as a new email and still get the same and I have removed the attachment also. Can anyone please advise?

Thank you

Sorry your email could not be delivered due to content policy reasons. Please check your message content for URLs, content and subject matter that could be construed as Malware, Spam or Phishing before retrying. (6-1-3-1) ID (64CADCC50922B5FE) [Err code: 553]

Re: Cant send one particular urgent email - comes up with error message

imjolly — Tue, 31 Oct 2023 16:07:12 GMT

are you using BTMAIL? have you tried another method say gmail?

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Cant send one particular urgent email - comes up with error message

Re: Cant send one particular urgent email - comes up with error message