This topic

microsoft verification code not received

landie57 — Thu, 02 Nov 2023 08:50:06 GMT

I have been trying to get into my microsoft account but every time I request a verification code it says one is sent but I do not receive it. Using a gmail account I get a code. I believe the email should come from account-security-noreply@accountprotection.microsoft.com

Is BT blocking emails from microsoft?

Re: microsoft verification code not received

David500 — Thu, 02 Nov 2023 11:22:48 GMT

Have you checked your junk folder?

Re: microsoft verification code not received

landie57 — Thu, 02 Nov 2023 12:45:05 GMT

Yes. Also checked blocked sender list and made one change. Will be trying again tomorrow.

Re: microsoft verification code not received

gg30340 — Thu, 02 Nov 2023 14:22:35 GMT

Add the email address to your safe senders list and check you have not blocked the email's address and domain in your blocked senders list.