https://community.bt.com/t5/General-email-queries/Scam/m-p/2324372#M107515 <P>Try logging on using a web browser using the BTMail log on page. If the account has been locked it will tell you and what you need to do to unlock it.</P> Thu, 02 Nov 2023 16:06:40 GMT gg30340 2023-11-02T16:06:40Z https://community.bt.com/t5/General-email-queries/Scam/m-p/2324368#M107514 <P>Got a text from "BT"</P><P>Telling me someone has tried my email account but they have locked it to protect me.</P><P>Asking me to go to "bt.com/secure" for help.</P><P>Is this genuine ?</P><P>There is something going on as the address bar for my email mentions "compromisedRecovery" &amp; only partially loads</P><P>Tried login through Thunderbird &amp; says can't connect "server down"</P> Thu, 02 Nov 2023 16:01:44 GMT https://community.bt.com/t5/General-email-queries/Scam/m-p/2324368#M107514 dcdick 2023-11-02T16:01:44Z https://community.bt.com/t5/General-email-queries/Scam/m-p/2324372#M107515 <P>Try logging on using a web browser using the BTMail log on page. If the account has been locked it will tell you and what you need to do to unlock it.</P> Thu, 02 Nov 2023 16:06:40 GMT https://community.bt.com/t5/General-email-queries/Scam/m-p/2324372#M107515 gg30340 2023-11-02T16:06:40Z