This topic

New e-mail contact

Islanderuk — Wed, 08 Nov 2023 10:04:25 GMT

I have received an e-mail from a new person.

Is there a quick way to add their e-mail address to my contacts list.

Re: New e-mail contact

DanielS — Wed, 08 Nov 2023 13:13:08 GMT

When you have opened the email, click on the plus symbol that will appear when you hover your mouse over the email address:

Then click on Create new contact. That should let you add them quick.

Thanks

DanielS

Re: New e-mail contact

Islanderuk — Wed, 08 Nov 2023 14:50:32 GMT

Thanks for responding

Unfortunately it doesn't. I still have to manually enter the name and e-mail address.

In some e-mail programmes you can highlight the e-mail address right click and an option to "Add to Contacts" comes upand. You then simply press the option and the details are added to the contact list, but this does not appear to be available on BT Internet

Re: New e-mail contact

DanielS — Wed, 08 Nov 2023 16:14:49 GMT

You are very welcome @Islanderuk.

I'm using our webmail that you access through https://www.bt.com/mail. Are you using the same?

I've tried a few of my email accounts and I get the option to create a contact. Once you have opened the email, you can left click on the email and it brings up Create new contact or Add to existing contact. It automatically adds the email address but I do have to enter their name.

Thanks

DanielS

Re: New e-mail contact

Islanderuk — Wed, 08 Nov 2023 16:21:16 GMT

Daniel,

Thank you very much. I never thought to left click the mouse.

My problem is now resolved

Re: New e-mail contact

DanielS — Wed, 08 Nov 2023 16:27:29 GMT

You are very welcome @Islanderuk.

Thanks for getting back to me and for letting us know that's it working now.

I hope you're enjoying your day.

DanielS