This topic

Delete Button.

John_N — Thu, 16 Nov 2023 18:14:37 GMT

The Delete button has disappeared from the top toolbar on Mrs. N's email page. Mr's N is a numbnut with PC's and I'm only very marginally better so unable to help her get it back.

Re: Delete Button.

gg30340 — Thu, 16 Nov 2023 19:45:13 GMT

Have you tried logging off from her email account and then logging back on?

Re: Delete Button.

NeilO — Fri, 17 Nov 2023 09:13:12 GMT

Hi @John_N is she using BT webmail or another program to view her emails?

Thanks

Neil

Re: Delete Button.

John_N — Fri, 17 Nov 2023 13:22:46 GMT

We both use BT mail. This is from my screen, the delete button at the end has disappeared from Mr's. N's.

Re: Delete Button.

licquorice — Fri, 17 Nov 2023 13:52:15 GMT

I suspect she has changed the font size in the browser. Is it there if you click on the 'more' drop-down?

Re: Delete Button.

John_N — Fri, 17 Nov 2023 19:29:16 GMT

Looks like we might have solved it. There seemed to be some sort of advertising block compressing the available width (Mrs. N prefers a square format screen) for radio buttons. Anyhow, we got something off Google, tried to follow it and the block disappeared restoring the delete button. Fingers crossed.