https://community.bt.com/t5/General-email-queries/Problem-adding-address-to-my-BT-ID/m-p/2329603#M107992 <P>Use the 'Import' option in the manage email screen.</P> Thu, 23 Nov 2023 17:11:29 GMT licquorice 2023-11-23T17:11:29Z https://community.bt.com/t5/General-email-queries/Problem-adding-address-to-my-BT-ID/m-p/2329600#M107989 <P>I have had BT email for about 20 years. My wife has her own email address as part of this. When I log in to My BT I can only see one active address which is my own one. I tried to add my wife's BT email address to my BT identity&nbsp;&nbsp;but get the message , "sorry this mailbox has already been claimed'.&nbsp;</P><P>I am planning on stopping using BT broadband and&nbsp; moving to premium email. how can I add my wife's email address to my account?</P> Thu, 23 Nov 2023 16:47:42 GMT https://community.bt.com/t5/General-email-queries/Problem-adding-address-to-my-BT-ID/m-p/2329600#M107989 mgrubb 2023-11-23T16:47:42Z https://community.bt.com/t5/General-email-queries/Problem-adding-address-to-my-BT-ID/m-p/2329603#M107992 <P>Use the 'Import' option in the manage email screen.</P> Thu, 23 Nov 2023 17:11:29 GMT https://community.bt.com/t5/General-email-queries/Problem-adding-address-to-my-BT-ID/m-p/2329603#M107992 licquorice 2023-11-23T17:11:29Z