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Emails not being received from Gmail accounts

Missus0 — Fri, 08 Dec 2023 19:17:56 GMT

Hi,

1. I have just discovered I am not receiving emails from Gmail accounts. I have sent a test mail from my gmail account and it has not been received.

2. I tried to get a reminder of my log in details for the username attached to my BT email account and that also has not been received

3. I registered a new log in against my gmail account and that was received

Are there known problems with BT processing gmail messages?

Missus0 — Fri, 08 Dec 2023 19:26:21 GMT

Found the answer - @gmail.com is somehow in my block senders list

licquorice — Fri, 08 Dec 2023 20:06:48 GMT

Yep, it's a common occurrence for some unknown reason