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Importing outlook files

ib1-2 — Fri, 22 Dec 2023 17:06:06 GMT

Can I import inbox or sync inbox files from Outlook?

Re: Importing outlook files

spile — Sun, 24 Dec 2023 06:46:23 GMT

Yes https://support.microsoft.com/en-au/office/find-and-transfer-outlook-data-files-from-one-computer-to-another-0996ece3-57c6-49bc-977b-0d1892e2aacc

Re: Importing outlook files

gg30340 — Sun, 24 Dec 2023 08:52:10 GMT

You need to be more specific.

Are the Outlook Inbox and Files on another device and you want import them into Outlook on a different devices or are you wanting to import them into your BTMail account on webmail which is when you use a web browser?

Or is it something else such as just using Outlook on two devices and you want them to be in synch with each other.

Re: Importing outlook files

ib1-2 — Sun, 24 Dec 2023 09:23:20 GMT

I want to import Outlook inbox files from my pc to the BT web mail page so that they correspond with each other. I'm a bit OCD about keeping things in order.

Re: Importing outlook files

gg30340 — Sun, 24 Dec 2023 11:24:49 GMT

You would need to set up your Outlook as an IMAP account and this would allow it to replicate what is presently on the BTMail servers and any subsequent emails and folders.

Re: Importing outlook files

ib1-2 — Sun, 24 Dec 2023 11:54:14 GMT

Ok thanks I'll have a look at that

Re: Importing outlook files

gg30340 — Sun, 24 Dec 2023 12:45:50 GMT

Are the emails in your Outlook inbox and folders emails that have already been downloaded from your BTMail account?

If the are and they are not synchronising with your BTMail webmail account it would appear that you have your Outlook set up as a POP3 account rather than an IMAP account.

You can not change a POP3 account into an IMAP account on the fly. You would need to set your email account up as a new IMAP account.

Before doing that you should check that the BTMail webmail account still has all the emails that you want available when you log onto it so that once the IMAP account is set up it will synchronise all the folders and emails on the BT Servers.

If your present Outlook account is a POP3 account you should do a back up of all the folders and emails so that if need be you can copy any emails that are presently no longer on the BTMail servers into your IMAP account once it is up and running.

Re: Importing outlook files

ib1-2 — Sun, 24 Dec 2023 13:02:07 GMT

It set up as pop3 at moment. I did have it set as IMAP at one time but can't remember why I changed it.

Re: Importing outlook files

ib1-2 — Sun, 24 Dec 2023 15:12:13 GMT

I think the reason I set it as pop3 was I don't have Outlook on my phone, I use a different email program. I couldn't get on with Outlook on the phone and used K9 mail program for years which suites me fine.

Re: Importing outlook files

gg30340 — Sun, 24 Dec 2023 15:35:19 GMT

You don't need to have the same email client/app on every device. You could have set K9 up as an IMAP account.

Re: Importing outlook files

Anonymous — Sun, 24 Dec 2023 16:14:53 GMT

As @gg30340 has alluded to, you need to be very careful here or you run the list of losing the email in Outlook. Just out of curiosity, is this local Outlook as part of Office or the online Outlook? Office Outllook defaults to a local copy only when using POP3. That means your emails are downloaded only onto the computer running Outlook & then deleted from the server. This means that they only exist within that local copy of Outlook. So the first thing I'd do is find the setting within your BT account on Outlook to keep a copy on the server. That won't send old stuff back to the server but will prevent any more from being removed.

As you're using K9 on the phone, maybe consider Mozilla Thunderbird on the PC, as the K9 app has been integrated under the Thunderbird project. If you were to set Thunderbird up as IMAP then it should match K9 on the phone & you can just use Outlook as an archive for old stuff.

I don't use K9 myself but did migrate to Thunderbird from Outlook a couple of years ago. Like all changes it takes a bit of getting used to but not too painful. Hopefully the K9 tie-up will make it more intuitive for you.

Re: Importing outlook files

ib1-2 — Sun, 24 Dec 2023 16:39:47 GMT

Thanks for the info. Outlook is part of Office on pc and I have it set up not to delete emails from the BTweb mail. I'll have a look at Thunderbird and give it a try.

Re: Importing outlook files

licquorice — Sun, 24 Dec 2023 16:46:56 GMT

With Outlook configured as POP3, only the Inbox will currently be held on the BT servers (and hence webmail), Sent items and other folders will not be stored.