https://community.bt.com/t5/General-email-queries/Locked-out-my-account/m-p/2336876#M108658 <P>How do I get my account frozen then reinstated with a new password?</P><P>Thank you as I think someone has taken it over</P> Mon, 25 Dec 2023 08:54:10 GMT Justinmobrien 2023-12-25T08:54:10Z https://community.bt.com/t5/General-email-queries/Locked-out-my-account/m-p/2336876#M108658 <P>How do I get my account frozen then reinstated with a new password?</P><P>Thank you as I think someone has taken it over</P> Mon, 25 Dec 2023 08:54:10 GMT https://community.bt.com/t5/General-email-queries/Locked-out-my-account/m-p/2336876#M108658 Justinmobrien 2023-12-25T08:54:10Z https://community.bt.com/t5/General-email-queries/Locked-out-my-account/m-p/2336878#M108659 <P>Not to worry, I don't think this is an issue to be worried about as I have had this same thing happen, and so has others in the Email part of this forum. Seems like a pretty awful bug has happened and no-one can get in.</P><P>For what it's worth, it's bt dot com/forgottenpassword.</P> Mon, 25 Dec 2023 09:02:07 GMT https://community.bt.com/t5/General-email-queries/Locked-out-my-account/m-p/2336878#M108659 hazpsorce 2023-12-25T09:02:07Z https://community.bt.com/t5/General-email-queries/Locked-out-my-account/m-p/2336896#M108666 Sorry web address not right but thanks anyway Mon, 25 Dec 2023 09:37:02 GMT https://community.bt.com/t5/General-email-queries/Locked-out-my-account/m-p/2336896#M108666 Justinmobrien 2023-12-25T09:37:02Z