https://community.bt.com/t5/General-email-queries/Re-email-address-disappeared-from-my-account/m-p/2338968#M108847 <P>I have moved you message onto its own thread because the one you posted on was marked as solved and may not be the same problem as you have.</P> <P>Where did you get the message about your account needing updated and what needed to be done to update it?</P> <P>If it was an email were their links within the email asking you to click on them to change your password?</P> <P>Did you use the links in the email?</P> Fri, 05 Jan 2024 15:57:16 GMT gg30340 2024-01-05T15:57:16Z https://community.bt.com/t5/General-email-queries/Re-email-address-disappeared-from-my-account/m-p/2338957#M108846 <P>This has just happened to me. I got a message that my account needed updating, and in the process somehow I've lost access to one of my sub-email accounts. It's not on the list of email accounts, so now I don't know how to recover it.</P> Fri, 05 Jan 2024 15:47:27 GMT https://community.bt.com/t5/General-email-queries/Re-email-address-disappeared-from-my-account/m-p/2338957#M108846 rubyr 2024-01-05T15:47:27Z https://community.bt.com/t5/General-email-queries/Re-email-address-disappeared-from-my-account/m-p/2338968#M108847 <P>I have moved you message onto its own thread because the one you posted on was marked as solved and may not be the same problem as you have.</P> <P>Where did you get the message about your account needing updated and what needed to be done to update it?</P> <P>If it was an email were their links within the email asking you to click on them to change your password?</P> <P>Did you use the links in the email?</P> Fri, 05 Jan 2024 15:57:16 GMT https://community.bt.com/t5/General-email-queries/Re-email-address-disappeared-from-my-account/m-p/2338968#M108847 gg30340 2024-01-05T15:57:16Z