https://community.bt.com/t5/General-email-queries/mail/m-p/2339594#M108966 <P>What are you calling your mail boxes and your primary one?&nbsp;</P> <P>Do you mean the folders within your email account and the Inbox or do you mean other email account ie ones with different email address to your main email account?</P> <P>If it is different email accounts, you now need to log into them separately as they can not be accessed from the "drop down box" on the main account.</P> <P>Try using this link to log onto the email accounts.</P> <P><A title="BTMail" href="https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femaillogin" target="_blank" rel="noopener">BTMail</A>&nbsp;&nbsp;</P> <P>If it is other email accounts you are meaning the may also have been deleted&nbsp; if it is over 150 days since you last used them they may have been deleted.</P> <P>See link</P> <P><A href="https://www.bt.com/help/email/why-has-my-bt-email-address-been-suspended-or-deleted-#:~:text=If%20you%20think%20this%20might,and%20pay%20within%2028%20days" target="_blank">Why has my email address been suspended or deleted? | BT Help</A></P> Mon, 08 Jan 2024 19:49:42 GMT gg30340 2024-01-08T19:49:42Z https://community.bt.com/t5/General-email-queries/mail/m-p/2339498#M108951 <P>have not logged on for a while. cannot find all my mail boxes apart from primary one.</P> Mon, 08 Jan 2024 13:38:09 GMT https://community.bt.com/t5/General-email-queries/mail/m-p/2339498#M108951 grumpy4 2024-01-08T13:38:09Z https://community.bt.com/t5/General-email-queries/mail/m-p/2339594#M108966 <P>What are you calling your mail boxes and your primary one?&nbsp;</P> <P>Do you mean the folders within your email account and the Inbox or do you mean other email account ie ones with different email address to your main email account?</P> <P>If it is different email accounts, you now need to log into them separately as they can not be accessed from the "drop down box" on the main account.</P> <P>Try using this link to log onto the email accounts.</P> <P><A title="BTMail" href="https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femaillogin" target="_blank" rel="noopener">BTMail</A>&nbsp;&nbsp;</P> <P>If it is other email accounts you are meaning the may also have been deleted&nbsp; if it is over 150 days since you last used them they may have been deleted.</P> <P>See link</P> <P><A href="https://www.bt.com/help/email/why-has-my-bt-email-address-been-suspended-or-deleted-#:~:text=If%20you%20think%20this%20might,and%20pay%20within%2028%20days" target="_blank">Why has my email address been suspended or deleted? | BT Help</A></P> Mon, 08 Jan 2024 19:49:42 GMT https://community.bt.com/t5/General-email-queries/mail/m-p/2339594#M108966 gg30340 2024-01-08T19:49:42Z